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Shipping & Returns

 

Payment: Our standard method of payment is via PayPal. You don't need to register for a PayPal account to make a payment.

 

Dispatch and Delivery: All orders will be dispatched within 3 working days of receipt of payment. UK orders will be posted by Royal Mail. International orders will be posted by Airmail. If you would like to be able to track your delivery, please select the tracked shipping option at the checkout. If your order hasn't arrived within 10 days for UK orders, or 3 weeks for international orders, please contact us.

 

Prices & Tax: The price indicated includes VAT at the current rate. If you are purchasing from outside the UK your order may be subject to import duty. Payment of this is the responsibility of the purchaser.

 

Returns Policy: Under distance selling regulations you are entitled to cancel an order within 14 days. If you wish to return an item please let us know. Once we have received it back we will issue you with a full refund or a replacement item. Please note returned items must be unused/unopened, unless found to be faulty. 

 

We will pay the return shipping costs only if the return is a result of our error (you received an incorrect or defective item, etc.).

 

Item Listings & Photograph Colours: Though we try to take photos of all items in the best available light, colours can vary slightly from that shown on the website due to limitations of browser software and monitors. Please bear this in mind when ordering. If you have any questions about an item, please contact us prior to buying. 

 

Confidentiality: Customer details will only be used for the purpose of preparing and mailing orders. No details will be passed to a third party for any purpose.



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